How to Cancel Chegg Subscription A Step-by-Step Guide

how to cancel chegg


Chegg is a popular online platform that provides students with a wide range of educational resources, including textbooks, study guides, and tutoring services. While Chegg can be a valuable tool for students, there may come a time when you no longer need or want to use their services. In such cases, it’s essential to know how to cancel your Chegg subscription. This article will guide you through the process of canceling your Chegg subscription in a hassle-free manner.

Understanding Chegg Subscription Types

Before diving into the cancellation process, it’s crucial to understand the different subscription types offered by Chegg. Chegg offers several subscription options, including

1. Chegg Study This subscription grants you access to a vast library of textbook solutions and expert Q&A.

2. Chegg Math Solver A subscription focused on helping with math problems and equations.

3. Chegg Writing Access to a plagiarism checker and writing tools.

4. Chegg Tutors Live one-on-one tutoring sessions.

5. Chegg Prep Access to test prep materials like SAT and ACT prep.

Depending on your needs, you might have one or more of these subscriptions. Be sure to identify the specific subscription you want to cancel before proceeding.

Canceling Your Chegg Subscription

Now, let’s explore the steps to cancel your Chegg subscription

  • Login to Your Chegg Account Visit the Chegg website and log in to your account using your email address and password.
  • Access Subscription Settings Once logged in, navigate to your account settings. You can typically find this in the top right corner of the webpage by clicking on your profile picture or name.
  • Manage Subscriptions Within your account settings, look for the “Subscriptions” or “Billing Information” tab. Click on this option to view your active subscriptions.
  • Select the Subscription to Cancel You should now see a list of your active Chegg subscriptions. Choose the subscription you wish to cancel.
  • Initiate Cancellation Click on the option to cancel the selected subscription. Chegg may ask you to confirm your decision, and they might offer you some incentives to stay. If you’re certain about canceling, proceed.
  • Follow Prompts Follow any additional prompts or instructions provided by Chegg to complete the cancellation process. This may include confirming your decision and providing feedback on why you’re canceling.
  • Verify Cancellation After completing the cancellation steps, you should receive a confirmation email from Chegg indicating that your subscription has been canceled. Keep this email for your records.

It’s important to note that Chegg may have different cancellation policies depending on your subscription type and any ongoing promotions or discounts you’ve used. Always review the specific cancellation terms applicable to your situation.

Cancellations and Billing Cycles

Chegg typically bills its users on a monthly basis for subscription services. When you cancel, you’ll often be able to access the services until the end of your current billing cycle. This means that you won’t be charged for the following month, but you can still use the service until your current subscription period expires.

If you’ve paid for an annual subscription upfront, the cancellation terms may differ, and it’s advisable to check with Chegg’s customer support for more information.

Common Issues and Solutions

While canceling your Chegg subscription is usually straightforward, some users may encounter common issues during the process

  • Trouble Logging In If you can’t log in to your account, use the “Forgot Password” or “Forgot Email” options on the login page to recover your credentials.
  • No Cancellation Option In some cases, the cancellation option may not be visible in your account settings. If this happens, contact Chegg’s customer support for assistance.
  • Payment Issues If you encounter payment-related problems during cancellation, such as refund requests, reach out to Chegg’s customer support for resolution.


Can I still use Chegg if I cancel my subscription?

Once you confirm, your subscription will be canceled and you won’t be charged again. You can continue to use your Chegg services until the end of your billing period.

Does chegg refund you if you cancel?

If you’re not satisfied with any digital book that you rent or purchase from us, or you cancel a class and don’t need it, you may return it for a full refund within the first 10 days of your purchase by going to your My Account page and following the instructions for digital returns.


Canceling your Chegg subscription is a manageable process if you follow the steps outlined above. Remember to identify the specific subscription you want to cancel, review the cancellation terms, and keep any confirmation emails for your records. If you encounter any difficulties, don’t hesitate to contact Chegg’s customer support for assistance. Whether you’re taking a break from your studies or exploring other resources, knowing how to cancel your Chegg subscription gives you control over your educational expenses.

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